Master Terms of Service

1. Scope of Advisory Services

S.L.E. LLC ("SLE," "we," "our," or "the Company") is headquartered in Chicago, Illinois and operates as an asset-light logistics consulting and independent dispatch support coordinator providing services to clients and carriers across all 48 contiguous United States. SLE does not operate as a licensed motor carrier, active property broker, or freight forwarder under 49 U.S.C. § 13102. All freight allocation, load booking, dispatch assignments, and carrier-shipper agreements are executed through valid, authorized carrier authorities or licensed freight brokerage corporations. By engaging SLE's consulting services, clients acknowledge this operational structure and agree to these Terms in full.

2. Eligibility & Account Responsibility

Our services are available to business entities and individuals operating in a commercial capacity within the freight and logistics industry, located in any of the 48 contiguous United States. By engaging SLE, you represent that you are at least 18 years of age, have legal authority to bind your business entity to these Terms, and that all information you provide — including carrier authority numbers, insurance certificates, and contact details — is accurate and current. You are responsible for maintaining the confidentiality of any account credentials and for all activity conducted through your engagement with SLE.

3. Limitation of Liability & Insurance Clauses

S.L.E. LLC assumes no direct liability for cargo shortages, transit interruptions, mechanical equipment damage, or property claims occurring on active shipping lanes anywhere within the 48 contiguous United States. All operational cargo claims must be filed directly against the primary motor carrier's active cargo insurance framework in accordance with 49 C.F.R. Part 370.

To the maximum extent permitted by applicable law, SLE's total aggregate liability to any client for any claim arising from or related to our consulting services shall not exceed the total consulting fees paid by that client to SLE in the three (3) months preceding the claim. SLE shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or revenue, even if advised of the possibility of such damages.

4. Billing, Invoicing & Factoring Networks

Rates negotiated through our logistics consulting frameworks are governed by individual load rate confirmations executed between the relevant carrier and licensed freight broker. Financial transaction handling, factoring network integrations (including TriumphPay setup support), and fast-pay cycles are managed under explicit master consulting contract agreements executed prior to service commencement. SLE does not hold, transfer, or disburse freight funds on behalf of carriers or shippers. All invoicing disputes must be raised in writing within fifteen (15) business days of the invoice date.

5. Carrier & Broker Compliance Obligations

All motor carriers engaged through SLE's consulting network must maintain active FMCSA operating authority, a valid DOT number, and minimum insurance coverage of $1,000,000 in Auto Liability and $100,000 in Cargo Insurance at all times during active engagement, regardless of the state in which loads originate or terminate. Carriers must promptly notify SLE of any change in authority status, insurance coverage, or safety rating. SLE reserves the right to immediately suspend any carrier from our routing network upon identification of authority revocation, lapsed insurance, or unsatisfactory SMS safety scores, without liability to the carrier.

6. Service Territory

SLE provides consulting and dispatch coordination services for freight movements originating or terminating within all 48 contiguous United States. Service availability across all lanes is subject to carrier network capacity and regulatory requirements applicable to specific commodities or states. SLE does not currently coordinate freight movements to or from Alaska, Hawaii, or U.S. territories.

7. Intellectual Property

All content on the SLE LLC website, including but not limited to text, graphics, logos, service descriptions, rate optimization frameworks, and consulting methodologies, is the exclusive intellectual property of S.L.E. LLC and is protected under United States copyright law. Unauthorized reproduction, distribution, or commercial use of any SLE content without prior written consent is strictly prohibited.

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary business information shared during the consulting engagement, including lane data, rate structures, carrier network details, and client operational profiles. This confidentiality obligation survives termination of the consulting relationship for a period of two (2) years.

9. Termination of Services

Either party may terminate a consulting engagement with written notice. SLE reserves the right to immediately terminate services without notice for: (a) material breach of these Terms; (b) fraudulent misrepresentation of carrier authority or insurance; (c) conduct that exposes SLE to legal or regulatory liability; or (d) failure to remit consulting fees as agreed. Upon termination, all confidentiality and limitation of liability provisions remain in full effect.

10. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or SLE's consulting services shall first be submitted to good-faith negotiation between the parties. If unresolved within thirty (30) days, the dispute shall be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with proceedings conducted in Cook County, Illinois. Judgment on the arbitration award may be entered in any court of competent jurisdiction. Class action arbitration is expressly waived.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Illinois and applicable federal transportation law (including but not limited to the Federal Motor Carrier Safety Act and Interstate Commerce regulations), without regard to conflict of law principles. Any litigation not subject to arbitration shall be brought exclusively in the state or federal courts of Cook County, Illinois, and the parties consent to personal jurisdiction in those courts.

12. Amendments

SLE reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of SLE's services after the posting of any changes constitutes acceptance of the revised Terms. For active consulting engagements under a signed contract, the contract terms shall govern in the event of any conflict with these Terms.

13. SMS / Text Message Communications

By providing your phone number through our website or during a consulting engagement, you agree that S.L.E. LLC and its authorized representatives may send you text messages (SMS) at that number for purposes related to your inquiry, consultation scheduling, dispatch coordination, and account servicing. Message and data rates may apply, and message frequency varies based on your engagement with us.

You may opt out of SMS communications at any time by replying STOP to any text message, or by contacting us at info@sle-llc.com. Reply HELP for assistance. Consent to receive text messages is not required as a condition of engaging any consulting service from SLE.

This section supplements, and should be read together with, the SMS consent terms described in our Privacy Policy.

14. Contact